Managed Services - Total Solutions

Managed services reduce your total cost of ownership.

Managed Services are a cost effective way of reducing your total cost of ownership and ensuring that your infrastructure and information technology is performing at peak levels all of the time.

Agama Solutions provides a managed service portfolio for customers that includes 24x7 support and monitoring of systems in the customer premise or for customer systems that are installed in Agama Solutions premise.

We can monitor and manage firewalls, routers, switches, computers, servers, software systems and more. We can also help you develop a managed solution for a custom system that you may have within your company.

Guaranteed response times are a feature of our managed services offering. As part of our service level agreements response times are a guaranteed feature.

24x7 onsite and offsite support is available with an appropriate service level agreement.

Remote support is an important feature of our managed service offering. We utilise secure remote support connections to diagnose and fix problems when they occur and to monitor your systems.

Fixed price support options are available. With our managed services package we offer a fixed price support option that includes many of the monthly facility management tasks that we carry out and also can include the monitoring and management of your information technology systems.